My meal was rejected, but it was plant-based. Why?
A meal can still be rejected if it is not visually verifiable from the photo. Plantee only rewards meals it can confidently confirm from what is visible in the image.
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Frequently Asked Questions
Start here for quick answers. If you need more detail, you can open the full Help Center from any answer below.
Browse Help CenterHow do I earn rewards?
There are 2 ways to earn rewards on Plantee: posting meals that pass verification, and earning referral rewards when someone you invited posts an approved meal.
Read full articleHow do I withdraw my rewards?
Go to the rewards area in the app, review your available balance, and follow the withdrawal flow using a compatible crypto wallet.
Read full articleWhy is my withdrawal still pending?
Withdrawals can remain pending for up to 14 days during standard safety clearance. This helps ensure that money from climate funders reaches genuine users for genuine, eligible activity. A pending status means the withdrawal is still being processed, so you do not need to contact support during this period.
Read full articleDo you support PayPal or bank transfers?
Not at the moment. Plantee currently supports withdrawals in USDC to a compatible crypto wallet.
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