My meal was rejected, but it was plant-based. Why?
A meal can still be rejected if it is not visually verifiable from the photo. Plantee only rewards meals it can confidently confirm from what is visible in the image.
Read full article
Choose your partFAQ
Frequently Asked Questions
Start here for quick answers. If you need more detail, you can open the full Help Center from any answer below.
Browse Help CenterUsing the app
How do I earn rewards?
There are 2 ways to earn rewards on Plantee: posting meals that pass verification, and earning referral rewards when someone you invited posts an approved meal.
Read full articleHow do I withdraw my rewards?
Go to the rewards area in the app, review your available balance, and follow the withdrawal flow using a compatible crypto wallet.
Read full articleWhy is my withdrawal still pending?
Withdrawals can remain pending for up to 14 days during standard safety clearance. This helps ensure that money from climate funders reaches genuine users for genuine, eligible activity. A pending status means the withdrawal is still being processed, so you do not need to contact support during this period.
Read full articleDo you support PayPal or bank transfers?
Not at the moment. Plantee currently supports withdrawals in USDC to a compatible crypto wallet.
Read full articleInviting friends
How do invite rewards work?
Share your invite code from the app. When a friend signs up with your code and posts approved plant-based meals, you both earn. The code has to be used when they join, so send your invite link rather than the plain website.
Funding
Where does my money go?
Into the incentive pool. The pool pays a reward for every verified plant-based meal, and Plantee runs the verification.
Fund meal rewardsWhat will I see after I fund?
A receipt, plus the meals you helped fund and where they were eaten.
How is a larger gift recognised?
Genesis funders receive a Climate Legacy certificate, a shareable legacy page, and in-app attribution where members see your name. Limited to the first 10.
About larger giftsNeed more help?
Visit the Help Center to browse all help articles by topic or search for a specific question.
Open Help Center